Active Physiotherapy Solutions — Physiotherapist in Bundaberg Central

Reviews of Active Physiotherapy Solutions

• Xavier

  Added 2016.01.29

  Sorry for the long winded review. But I have nothing but good to say about the Drs, but do wish the staff had a bit more care factor. And this is not me being rude, I just feel the need to be honest about my experience.
• Jose

  Added 2016.01.03

  To be honest, this lack of care from the staff has deterred me from ever going there again, which is a shame, because the Dr really was lovely and helped me a lot even just in my first visit.
• Caleb

  Added 2015.11.14

  Helen was great in getting my old body repaired after repeated running injuries.
• Joseph

  Added 2015.09.03

  I explained the incorrect date had been written on my appt card to the receptionist, to wish she showed no signs of apologising and stated a $40 fee was in place due to a short notice of cancellation.
• Jackson

  Added 2015.07.02

  Was not particularly happy, the Dr was great; however, the receptionist wrote the wrong date on my card. The appt card stated that the appt was for the week after, not this particular day.
• Logan

  Added 2015.02.12

  I understand the appts fill quickly; but when it is not my fault that I did not know the appt was on this day, I really do not see how it ia fair for myself to pay the fee. $40 is a fair amount of money to myself.
• Blake

  Added 2015.02.06

  I was planning on cancelling anywho as my circumstances have changed. But when I received a confirmation text 10min before closing the day before the appt that I thought was not until the week after-I called soon after opening the next day to cancel.
• Cody

  Added 2014.12.24

  I did not argue, as enough is happening at the moment and I did not feel like any fuss being made, so I paid the fee that afternoon, apologised to the staff for causing trouble, assured them that I would never usually miss an appt. In return? I got no apology. No sympathy. I understand we all make mistakes, so I was not upset that my appt card was written incorrectly, and was polite at all times. But I do wish they did the correct thing and at least tried to help me out, and take responsibility for what happened.